Selasa, 16 Agustus 2011

Psychology Assignment - 4th

Observation about RATER

Company name   : The Coffee Bean & Tea leaf
Address            : Jl. Setiabudi (office building, mid plaza)
Date                 : 16 August 2011

How far the company applied the rater?
Item
Application form
Kehandalan / Realibilities
Gives briefing before start working or at shift changed, so the next shift could know what they have to do to customers.
Kepercayaan / Assurance
Always try to gives the best service for guest.
Tampilan / Tangible
The employees are clean and tidy and this company provide some facilities for guest comfort. (Ex: Wifi, music and television), some facilities also provide in bathroom.
Empati / Empathy
The employee always walk around to help the guest needs.
Ketanggapan / Responsive
Asked the guest satisfaction for the next service / next coming.

How far the company implementing the rater ?
ITEM
APPLICATION FORM
Kehandalan / Realibilities
Has been applied
Kepercayaan / Assurance
Has been applied
Tampilan / Tangible
Has been applied
Empati / Empathy
Has been applied
Ketanggapan / Responsive
Has been applied

What is wrong in implementation care ?
Deft
Anthusiastic
Friendly
Emphaty
Some employee aren’t understand what going to do because not all of employee understood about coffee shop.
Some employee looks like has a trouble.
Perfect.
Perfect (the employees are gives greeting by name when they want to go home).

Rabu, 10 Agustus 2011

The Dragon Kite




Long ago in a village in China, a boy called Chang lived with his father. The village sat
in a valley near a huge volcano that sometimes roared and spat and shook the ground.
Many of the  boys  in  the  village  played  rough  and  noisy  games.  But  Chang  sat  quietly
with his father, making kites to sell in the town.
They worked in a tiny room at the back of their house. Chang’s father cut and sewed
the kites with threads of silk and Chang painted them.
The people in the town loved their kites, but the ones they loved most were the
dragons. Some dragon kites were huge and some were fierce. Some had big, bulging eyes
and some had long bodies and scaly tails that twisted and twirled and sang in the wind.
During  the  long  summer  evenings,  everyone  gathered  around  the  largest  tree  in  the
centre  of  the  village,  to  listen  to  the  old  storyteller.  Sometimes,  his  stories  were  scary,
and his scariest ones were about ferocious dragons that roamed the world and were always
hungry.
Chang longed to see one. “Where can I find a dragon, Father?” he asked.
“There  are  no  dragons  left  in  the  world, my  son,” replied his father. “There are only
stories  of  dragons.  But  I  will  make  you  the  largest  and  most  beautiful dragon kite in the
world.”
Chang waited and waited, while his father worked on the dragon kite.
“When will my kite be ready, Father?” asked Chang.
“When the wild winds blow in the springtime, your kite will be ready, my son.”
One warm spring evening, Chang’s kite was ready.“It is beautiful. Thank, you, Father,” said Chang and went happily off to bed.
Very  early  next  morning,  a  loud  rattling  noise  shook  Chang’s window. He was
terrified. But it was only the sound of the wind racing past his window and rushing through
the trees outside.
“I will try out my new kite!” he whispered to himself.
He  tiptoed  through  the  house,  along  the  path  and  into  the  fields.  The  wind  grew
wilder. It howled through the trees, whipped the leaves from their branches and battered
the windows of the sleeping village.
“Fly,  dragon  kite,  fly.  Up  to  the  sky!” shouted  Chang  and  threw  his  kite  into  the  air.
The kite whirled and whirled above his head.
Suddenly,  a  blast  of  wind,  stronger  than  all  the  rest,  tore  Chang’s beautiful  kite
right  out  of  his  hands.  His  terrible  scream  was  swept  away  with  the  wind.  He  stood  stock
still and stared, and then he ran.
He ran faster than he had ever done before. He jumped into the air and stretched
his  arms,  but  he  landed  back  on  the  ground  and the kite rose higher and higher, driven by
the mighty wind.
Chang  watched  in  horror  as  his  kite  grew  smaller  and  smaller.  He  watched  it  rise
until  it  looked  like  a  bird.  It  flew  towards  the  mountains  and  he  watched  it  shrink  until  it
was  no  bigger  than  an insect.  It  swirled  around  the  open  mouth  of  the  volcano  and
disappeared.
That night, Chang tossed and turned and could not sleep. As he lay awake in the early
morning, he made a plan. “I will climb that volcano and bring my kite home.”
He dressed quietly  and  stepped  into  the  yard.  In  the  distance,  the  sun,  like  an
enormous  ripe  orange,  rose  over  the  village.  The  birds  sang  and  the  flowers  dripped  with
early morning dew.
Chang ran through the village, into the forest and headed for the high mountains.
The path  grew  steeper  and  steeper. He  scrambled  over  pebbles  and  ran  between
great  boulders,  following  a  trail  of  bright  kite  threads  strewn  across  the  side  of  the
volcano.
He  struggled  with  clinging  vines  and  sharp  broken  branches,  but  he  ran  on,  growing
more and more tired.At  last  he  stopped.  The  earth  shook  beneath  his  feet  and  strange  howling  noises
surrounded  him.  Then  he  spied  two  long  kite  threads  trailing  into  the  gaping mouth  of  the
volcano.
Chang crept down and down into a deep, dark echoing cavern. Slimy, slithering shapes
slapped  his  face  and  curled  around  his  legs.  He  cried  out  and  his  voice  echoed  around  the
enormous space. He wanted to turn back, but he had lost the way.
Chang  wrapped his  arms around his chest  to stop  the loud  thumping of his heart. He
crouched down. “I must escape,” he groaned.
Near  his  feet,  he  spied  another  trail  of  golden  threads.  As  he  reached  out  to  touch
one, a terrible cry swept through the cave and loud sobs echoed all around him.
When Chang opened his eyes again, he spied a sliver of light in the grim darkness. He
waited and then crept towards it. “That  must  be  the  way  out.  It  has  to  be...  I  will  have  to
leave my kite behind,” he muttered miserably, and headed towards the light.
Suddenly,  the  ground  gave  way  beneath  his  feet  and  he  tumbled,  head  over  heels
into a gigantic cave.
The brightness dazzled him and then he saw it. A dragon sat in the centre of a huge
cavern, on top of a mountain of glistening jewel. His heavy eyelids covered his bulging eyes.
His mouth was half opened and his huge body shook.
Terrified,  Chang  stood  still  and  watched  him.  Lying  at  the  feet  of  the  enormous
creature was his kite.  “If  I  can  grab  it  and  run…  ever  so  quietly…” Chang whispered to
himself.
He hedged closer and closer. Just as he reached  out,  the  dragon  opened  one  huge
eye and glared at him.
Chang  froze.  He  was  sure  he  was  going  to  die.  He  crouched  into  a  ball  and  hid  his
face  in  his  hands.  “Father!” he groaned.  “I  will  never  see  you  again,” and  he  waited  to  be
eaten alive.
Chang waited, but nothing happened.
Then  suddenly,  a  sniff  and  a  horrible  sob  escaped  from  the  dragon.  Two  huge
teardrops rolled down his cheeks. The dragon was crying! But why?
“I don’t  want  to  hurt  you!  Everyone  is  afraid  of  me.  Everyone  hates  me.  I’m so
lonely!” sobbed the enormous creature. “Wh a t’s your name?”
Chang’s mouth fell open, but he could not speak.
“Who are you? I won’t eat you,” begged the dragon. “Will you be my friend?”Chang leaped to his feet. He darted across the cave. In his terror, he had forgotten
his kite.
“No. Don’t go. Is this yours?” roared the dragon.
Chang  stopped  and  looked  at  the  dragon  again.  The  huge  creature  was  really  very
sad. “My name is Chang. The kite is mine. Thank you.”
“Listen, please  listen,  Chang. Let me explain,” begged the dragon. “I have  been alone
for more than a hundred years... Then yesterday I saw this beautiful creature swaying and
swirling  in  the  skies  high  above  my  lonely  home.  I  flew  out  to  greet  her  and  we  danced
together in the wind. I had found a friend, or so I thought. I believed that, after all, I was
not the only dragon in the whole world.
“But  once  we  came  in  here,  out  of  the  wind,  I  found  that  all  I  had  was  a  kite.  Here
she  has  lain  ever  since,  with  an  angry  face  and  staring  eyes.  I’m more lonely  than  ever!
Please be my friend!” begged the dragon.
“Yes, I will,” said Chang.  “But I  have  to  go  home
now. I must not be late. Thanks again. Good bye!”
“Where  do  you  live,  Chang?” the dragon wailed.
“Will  you  take  me  with  you?  It’s so lonely here! I won’t
hurt anyone.
“Long,  long  ago,  when  all  the  dragons  in  the  world  were  killed,  I  escaped  and  hid  in
this volcano. I have lived here alone for more than a hundred years.”
Chang  looked  into  the  sad  eyes  of  the  dragon  and  felt  sorry  for  him. “I will be your
friend. I will take you home with me.”
“Thank  you!  Thank  you,  Chang!” roared  the  dragon. “Come.  Climb  onto  my  back  and  I
will take you out of this place. Then, you must show me the way to your village.”
The dragon’s huge body swept upwards at great speed, until they soared towards the
sky. Out in the fresh cool air, Chang breathed deeply and looked around.
“There! That’s the way to my village.”
They  flew.  Down  and  down,  lower  and  lower.  Chang’s father and all the villagers
gathered in the village square, terrified  to  see  Chang,  perched  on  the  back  of  the
enormous beast.
“Don’t be afraid!” Chang called out. “This is the one and only dragon left in the world
and he is lonely.”
The villagers ran into their homes and there they stayed.“Father, this dragon won’t hurt  anyone!  He  wants  to  be  our  friend.  Can  you  help?”
asked Chang.
Chang’s father sat thinking for a very long time. He then made a secret plan.
When  it  was  time  for  the New  Year  celebrations  to  begin,  Chang’s father appeared
in the village square. He carried a dragon made of the most beautiful silks.
The village people came  out  of  their  houses  and  scrambled under the silken dragon.
Then  they  set  off  for  a  parade  through  the  village.  Chang,  his  dragon  and  his  kite  flew
high above them.
After that day, the  villagers lost their fear of the dragon. They helped  to build him
a home near the village where he lived happily ever after.


Dragons in China
There are many legends in China about the different kinds of dragons, each with their own
characteristics  and  powers.  The  dragon  in  this  story  is  a  winged  dragon,  one  of  the  oldest
and most powerful.
The  dragon  is  one  of  the  symbols  of  the  Chinese  zodiac  and  these  creatures  play  an
important part in many Chinese festivals.


Chinese New Year around the World
Many people of Chinese heritage have made their homes all over the world. Today, London,
Melbourne, Toronto, New York, Los Angeles and San Francisco are some of the cities
where Chinese New Year is celebrated in style.In  China,  New  Year  is  celebrated between late January and mid-February.  Great
preparation is made for this  event. Some  people clean their homes thoroughly, pay off  any
debts,  buy  new  clothes  and  have  their  hair  cut.  On  New  Year’s  Eve,  families  gather  for  a
grand meal. Amazing displays of fireworks light  up  the  sky to  send off  the old year and to
welcome the new one. On New Year’s Day, beautiful lions and dragons, made from dazzling
fabrics, dance through the streets.


Kite
Kites were invented in China, more than 2,000 years  ago. There are different stories
about  how  people  got  the  idea  for  making  them.  One  story  is  that  someone’s hat blew off
and flew in the wind, still attached to its wearer by the neckband. Another story is that a
war leader wanted a way to show off his banner and fly it high above his troops.
In  olden  times,  kites  were  used  in  war.  One  story  goes  that  a  general  flew  kites  carrying
harps  over  his  enemy’s  army  at  night.  The  enemy  was  scared  by  the  noise  and  fled  in
terror. Chinese Emperors also used kites to send signals to their troops.
Some people believed that by flying kites they  would avoid bad luck. A kite could ward off
evil  spirits  and  the  higher  it  flew  the  richer  a  person  would  become.  Kite-flying was
considered a healthy pastime.
When the Chinese invented paper, it became possible for anyone to build a kite. People
began  to  build  them  in  the  shape  of  creatures  of  folk  tales  and  mythology,  including
dragons.


Kenneth Steven
The dragon kite
London, Tamarind books, 2007

Rabu, 03 Agustus 2011

Psychology Assignment - 3rd


The summary of “The Geese Story”.





After I read the story about the geese, I was very impressed by the behavior of those geese. Geese that are essentially an animal, can give the lessons on teamwork, motivation and leadership. They can fill out and support each other, never protest or complain of what has been done but always think for the future. The geese gives me a lesson that rarely occur in daily.

Lesson 1: Teamwork
To starting their journey, the geese make a plan to get the goals quickly and more easily together. The geese was flying to the destination with a collaboration to make a V formation that will save the energy to fly than to flying alone. In groups, we usually focus directly to the goal without a plan in advance, so we have different views from each other and will be more difficult to get the goals.

Lesson 2: Motivation
In their journey, one of them was injured or sick, the geese had to leave the formation V. Later, his friends made a new formation for him and be with him until he could fly back and back into formation, or until he dies. Here is the motivation that I can see. The spirits that have been giving by another one can make him flying again. They made a commitment that they start together and must have finish together. We have to support each other to get they up when they are get down.

Lesson 3: Leadership
The group of this geese is also having a leader where the leader can not leading all members without the participation and support of all members. When the leader tired to fly, he would move to the end of V formation and will be replaced by its own members who are respected and trusted by the other partners to lead the line. He should be able to direct and help the ranks to reach the goals. The leader is not only one, we are all is the leader of our groups, so we have to give the best for the groups.

Life is easy and fun if we can replicate the good things that have proven results, such as a group of geese to reach their goals.

Senin, 01 Agustus 2011

Psychology Assignment - 2nd

The Reason Why The Guest Leave The Hotel/Restaurant:
·        The service is not satisfying
·        The employees are unpolite and unfriendly
·        Environment is not clean
·        The facility is not complete
·        Food is not tasty
·        The price is expensive
·        Not comfortable
·        Not Safety

Psychology Assignment - 1st

8 Power of Me:
  1. Thinking carefully is my strategy ( I always thinking before I do it )
  2. Spirits is my energy ( I will be stronger with this spirits )
  3. Maximal is my effort ( I always do my best in everything that I do )
  4.  No surrender is my way ( I will do anything for my destination )
  5. Not easy to emotion
  6. Smart person
  7. Confident 
  8. Clean and Tidy

“If I were” Assignment

If I were a president, I would make the country that I lead away from the demonstration and try to provide what society needs. Besides that, I will make this nation smart, so that people in my small country become an intellectual society and the country can compete with developed countries. Besides that, I would also apply the general regulation that made by society and can only change by the society, except the rule that can make the country unstable. All from the people and for the people.